Help
How can we help?
Quick answers below. For anything else, our team replies within one working day.
Is EthanolMart free?+
Yes. Creating a company account, listing products, posting requirements and sending quotations are all free during launch. If paid plans are introduced later, existing members will be told well in advance.
Who can join?+
Molasses and grain-based distilleries, and the manufacturers, traders and service providers who supply them — enzyme and chemical makers, feedstock traders, spares suppliers, transporters, labs and inspection agencies. Each account represents one company.
How are companies verified?+
When you add your GSTIN, our team reviews it together with your business details before adding the green verified tick. We may call the number on your profile to confirm. Verification is a basic check, not a guarantee — always do your usual vendor due diligence.
How does the landed-cost comparison work?+
Every quotation is converted to its cost at your gate: price plus GST plus freight. The supplier's credit period is then valued at 12% a year (you can change the rate), so offers with different payment terms and delivery times can be ranked fairly on one sheet.
Who can see my requirement and the quotations?+
Requirements are public so suppliers can find them. Quotations are private — only the company that posted the requirement sees them, along with each supplier's contact details.
Does EthanolMart handle payment, delivery or excise permits?+
No. Buyer and supplier agree terms and deal directly — the platform does not hold stock, take payments or issue licences. Excise permits, transport passes and state rules remain the responsibility of the buying and selling parties.
Can our team send a requirement by email instead?+
Yes. Email the details — material, quantity, specification, delivery point and deadline — to ethanolmart@gmail.com and we'll post it on your company's behalf.
Can distilleries sell by-products here?+
Yes. Any company can list DDGS, WDG, recovered CO₂, fusel oil and other approved co-products under the By-products category.
I forgot my password. What do I do?+
Use “Forgot your password?” on the login page. Our team checks the request and emails you a one-time link to set a new password, usually within one working day. You can also write to ethanolmart@gmail.com from your registered email.